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Wir können keine Rücksendungen für bestimmte Artikel akzeptieren. Diese werden vor dem Kauf deutlich gekennzeichnet.

Our phone case designs are mainly produced using UV printing or heat transfer printing, depending on the product model and material.

Both methods create a high-quality 2D printed design on the surface of the phone case. Please note that the artwork is not 3D printed, embossed, engraved, or raised. Any texture, shadow, metallic effect, marble effect, or brushstroke effect shown in the design is part of the printed visual artwork, not a physical 3D texture.

Because the final result is a printed 2D design, slight differences in color, brightness, or surface appearance may occur depending on the phone case material, screen display, and lighting conditions.

Wir werden Ihre Bestellung schnellstmöglich versenden. Sobald Ihre Bestellung versandt wurde, erhalten Sie eine E-Mail mit weiteren Informationen. Die Lieferzeiten variieren je nach Standort.

Unsere Produkte werden sowohl lokal als auch global hergestellt. Wir wählen unsere Fertigungspartner sorgfältig aus, um sicherzustellen, dass unsere Produkte von hoher Qualität sind und ein faires Preis-Leistungs-Verhältnis bieten.

If tracking is available for your order, you will receive a shipping confirmation email with tracking information after your order has been dispatched.

Please note that tracking updates may take some time to appear after the package has been handed over to the carrier.

Der Versand wird anhand Ihres Standorts und der Artikel in Ihrer Bestellung berechnet. Sie erfahren den Versandpreis immer, bevor Sie kaufen.

We offer a 24-hour cancellation request window after your order is placed, as long as the order has not already entered production, fulfillment or shipping.

You can submit a cancellation request through your customer account or order status page, where available, or contact us at support@oodia.co with your order number.

A cancellation request is not automatically approved. Once an order has entered production, fulfillment or shipping, or once the 24-hour cancellation window has passed, we may no longer be able to change or cancel it.

Please check your exact phone model before placing an order. Phone models may look similar but have different sizes, camera layouts, or button positions.

For iPhone users, you can usually check this by going to:

Settings → General → About → Model Name

If you are unsure about your phone model, please contact us before ordering.

Customers are responsible for selecting the correct phone model before placing an order.

If the wrong model was selected by the customer, this is not considered a product defect or incorrect item.

Please contact us at support@oodia.co, and we will let you know if any solution is available.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

If you exercise your EU consumer withdrawal right, we will refund the standard delivery cost paid at checkout where required by applicable consumer law. If you chose a more expensive delivery method than our standard shipping option, such as express or premium shipping, we are not required to refund the additional cost of that upgraded delivery method.

We recommend using a tracked shipping method for returns, as we are not responsible for returned items lost in transit.

We do our best to display product colors accurately.

However, slight color differences may occur due to screen settings, lighting, photography, printing methods, and production variations.

Minor differences in color, print placement, texture, or finish are normal and are not considered quality issues unless they materially affect the product’s normal use or quality.

Please check your exact phone model before placing an order. Phone models may look similar but have different sizes, camera layouts, or button positions.

For iPhone users, you can usually check this by going to:

Settings → General → About → Model Name

If you are unsure about your phone model, please contact us before ordering.

Please make sure your shipping address is complete and accurate before placing an order.

If a package cannot be delivered because of an incorrect or incomplete address, refused delivery, or failure to collect the package within the carrier’s collection period, the package may be returned to us by the carrier.In this case, any return shipping fees, carrier fees, or reshipment costs may be deducted from the refund or charged to the customer.

If you would like the order to be shipped again, additional shipping fees may apply.

If the delivery issue was not caused by you, please contact us as soon as possible at support@oodia.co with your order number and tracking information. We will communicate with the carrier or fulfillment partner and help resolve the issue as quickly as possible.Depending on the situation, we may assist with redelivery, provide updated tracking information, arrange a replacement, or offer another appropriate solution.

Konto

Mosaik

"Mosaic Reverie" Blurred Aurora iPhone Case – Glossy Finish

"Mosaic Reverie" Blurred Aurora iPhone Case – Glossy Finish

"Mosaic Reverie" Blossom Dust iPhone Case – Glossy Finish

"Mosaic Reverie" Black Opal Night iPhone Case – Glossy Finish

Häufig gestellte Fragen

Country/Region

Sprache

Country/Region

Sprache

Mosaik

"Mosaic Reverie" Blurred Aurora iPhone Case – Glossy Finish

"Mosaic Reverie" Blurred Aurora iPhone Case – Glossy Finish

"Mosaic Reverie" Blossom Dust iPhone Case – Glossy Finish

"Mosaic Reverie" Black Opal Night iPhone Case – Glossy Finish

Häufig gestellte Fragen